If you would like to amend or change your shipping/billing address you can do so easily by sending us an email at firstname.lastname@example.org with the details of the shipping/billing information to be updated. One of our customer service representatives will then be able to process your request for you. Please be advised that all orders are typically processed and dispatched within 24-48 hours. If you need to update your order details, such as your shipping/billing address, we suggest that you do so as soon as possible, this is because once an order has been dispatched from our warehouse, we are unable to update details such as this. If you require assistance in relation to an order that you believe was dispatched to the wrong address, for example, then please kindly contact our customer service team via our email email@example.com as soon as you can, as they will be able to provide you with further assistance.